There are two main methods to import emails into your cPanel email account: using an email client or using the Roundcube webmail interface.
Option 1: Using an Email Client
You can manually transfer emails from your old email server to your new cPanel email server via IMAP.
Prerequisites
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Email Client: Mozilla Thunderbird, Microsoft Outlook, Apple Mail, or similar.
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Email Accounts: Make sure the email accounts exist on your new cPanel server.
Steps
1. Configure Email Client with Old Email Server
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Open your email client.
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Add a new account:
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Go to Settings or Preferences and choose to add a new email account.
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Enter your old email server details:
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Email address, password, incoming and outgoing server details.
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Set IMAP as the incoming mail server type.
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2. Configure Email Client with New cPanel Email Server
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Add another new account in the same email client.
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Enter your new cPanel email server details:
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Email address, password, incoming and outgoing server details.
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Use IMAP as the incoming mail server type.
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3. Transfer Emails
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Open both email accounts in your email client.
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Select the emails or folders to transfer:
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Use Shift (for a range) or Ctrl/Cmd (for individual selections) to select multiple emails.
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Copy or move emails:
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Drag and drop emails/folders from the old account to the corresponding folder in the new cPanel account.
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Alternatively, use your client’s Copy or Move function.
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4. Verify the Transfer
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Log in to your new cPanel webmail (e.g., Roundcube) to check that emails were successfully transferred.
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Ensure that all emails and folders are intact.
Additional Tips
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Email Size Limits: Large emails may need to be transferred individually.
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Folder Structure: Maintain folder organization during transfer.
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Internet Connection: Ensure a stable connection to prevent interruptions.
Example: Using Mozilla Thunderbird
Configure Old Email Account
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Open Thunderbird and go to
Tools>Account Settings. -
Click
Account Actions>Add Mail Account. -
Enter the old email account details and click Continue.
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Ensure IMAP is selected and click Done.
Configure New Email Account
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Go to
Tools>Account Settings. -
Click
Account Actions>Add Mail Account. -
Enter the new cPanel email account details and click Continue.
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Ensure IMAP is selected and click Done.
Transfer Emails
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Open the inbox of your old email account in Thunderbird.
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Select emails or folders to transfer.
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Right-click, choose Copy to or Move to, and select the inbox of your new cPanel account.
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Wait for the transfer to complete.
Option 2: Using the cPanel Roundcube Interface
Prerequisites
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Ensure the email accounts exist on your new cPanel server.
Steps
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Log in to your cPanel account and open the Roundcube interface.
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Click on the Import Messages button in the toolbar.
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Select the file containing the emails you want to import.
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Supported formats: MIME or Mbox.
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Click Upload.
Following either of these methods will successfully import your emails into your cPanel email account.
